Frequently Asked Questions

The most likely problem is that the Serial Number: (e.g. 55VX4-55235-Q9EST-ERN89-4N6US ) was copied down incorrectly. Make sure the 2 is a 2 and not a Z, that the Q is not an O, the 5 is not an S, the S is not a 5, etc. To be sure, Copy and Paste!


If you want to try a new Serial Number Type RENEW into the KEY box and click [Activate Product].


You may obtain your KEY online here.
1. Type in your DiskID and click [Submit]
2. Fill out the form and click [Get Key]
3. Copy and Paste, or type the key into your software activation screen and click [Activate Product]

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